English EN
Help center
Help center
Help center API Reference Soon

Resend purchase confirmation & invoice

After the successful purchase of your products, customers will receive a purchase confirmation e-mail. This e-mail also contains the invoice for the purchase (if one was requested). It can happen that customers delete a purchase confirmation by mistake. In these cases you can easily resend the purchase confirmation including the link to the purchased product and the invoice.

  1. Open the menu item Sales.
  2. Click on the order for which the email should be resent.
  3. In the Actions section, click on Send e-mail again to send the purchase confirmation again.

In the activity history, you should see that the purchase confirmation was resent.

file-s9CkAu3j5r.png

Last updated October 9, 2025

Start typing to search.