# What are Order Bumps and how to create them with Tentary

> Order bumps are a helpful tool in e-commerce to provide value to your customers and consequently increase the average order value.

Source: https://tentary.com/en/help/order-bumps/
Last updated: 2025-10-06

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Order bumps are a helpful tool in e-commerce to provide value to your customers and consequently increase the average order value. They offer customers an additional purchase at checkout, often in the form of a one-time offer or an add-on to the main product.

![file-13YE9aBQEV.png](https://tentary.com/help/en/order-bumps/01.webp)

## Benefits of Order Bumps

- **Increase in revenue:** Customers who are already ready to make a purchase often accept spontaneous additional offers.
- **Better customer experience:** Relevant additional products make customers feel better understood and valued.
- **Efficiency:** Order bumps utilize the existing sales process without additional effort.

## Create an Order Bump

1. Go to [Products > Order Bumps](https://app.tentary.com/orderbumps).
2. Click the **+ New Order Bump** button to create a new order bump.

   ![file-89PEtO4aOl.png](https://tentary.com/help/en/order-bumps/02.webp)

3. Fill in the details:
   - **Name:** Enter the name of the order bump. This is not visible to customers.
   - **Status:** Choose between **Active** or **Inactive**. Inactive order bumps will not be displayed at checkout.
   - **Which product will be offered as an order bump:** Select one of your existing products to be used as an order bump.
   - **Which products will display the order bump:** Decide whether the order bump should be displayed on all products or only certain products.
   - **Customize the order bump:**
     - **Price and title:** Optionally, you can add an offer price and title. Alternatively, the title and price of the product being used as an order bump will be used.
     - **Description:** Add a description for the offer.
     - **Checkbox text:** By default, the order bump displays a checkbox with the text **Yes, add to my order**. This text can be overridden here.
     - **Hide product image:** Activate this option if you do not want to display a product image in the order bump.
4. After entering all the information, click **Save** to create and activate the order bump.

> **Note:** If your customers want to pay for a product in [installments via Tentary](https://tentary.com/en/help/installment-payment/), you cannot offer them order bumps.

## How does the checkout process change?

Customers pay for their order as usual at checkout ([information about the checkout process](https://tentary.com/en/help/purchase-process/)), even if it includes order bumps. After purchase, customers are automatically redirected to the first or main product. However, they receive a notification that the order consists of multiple products and access to the additional products will be sent via email.

Customers receive a separate purchase confirmation email for each product they purchased (e.g., a main product and 2 order bumps). Invoices are also sent separately for each product if requested by customers.

However, all products in an order belong to a single order number. Find more information about this in the article [View and manage sales.](https://tentary.com/en/help/manage-sales/)