# Invite and manage team members

> Want to give other people access to your Tentary account, such as employees, assistants, or accountants?

Source: https://tentary.com/en/help/manage-team-members/
Last updated: 2026-03-20

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Want to give other people access to your Tentary account, such as employees, assistants, or accountants? With team members, you can invite people and assign them a role with specific permissions. This article explains how to invite team members, what roles are available, and how to manage permissions.

## Invite a team member

1. Go to [**Settings**](https://app.tentary.com/settings/user#show) and click on [**Team**](https://app.tentary.com/settings/team) in the submenu.
2. Enter in the **Invite team member** section the **Email**, **First name**, **Last name** and select a **Role**.
3. Click **Send invitation**.
4. The invited person receives an email with a link to set their password and join the team. The link is valid for 7 days.

> **Note:** This feature is not available in the Starter Plan, but is included in the Scale- and Grow Plan.

## Roles and permissions

Each team member is assigned one of six predefined roles. The role determines which areas the member can access and whether they have read-only or full access. You can find a detailed overview on the Team page under **Role permissions**.

| Role | Description |
| --- | --- |
| **Admin** | Full access to nearly all areas, including settings, team management, and revenue data. No access to account deletion. |
| **Accounting** | Read-only access to financial data: orders, customers, reports, invoice settings, and revenue data. |
| **Marketing** | Can edit products, discount codes, emails, landing pages, and the shop. Cannot see revenue data. |
| **Product editor** | Can edit products, categories, order bumps, and discount codes. Cannot see revenue data. |
| **Support** | Can view and edit customers, orders, and claims. Cannot see revenue data. |
| **Support (read-only)** | Same as Support, but with read-only access only. |

> **Note:** For roles without revenue permissions, the following data is hidden: all revenue figures in the dashboard, on the statistics page, on individual product pages, in the affiliate dashboards, and in the sales list.

## Manage team members

### Change a role

In the member list under **Settings > Team**, you can change a member's role at any time using the dropdown in the **Role** column. The change takes effect immediately.

### Resend an invitation

If a member hasn't accepted the invitation yet (status: **Invited**), you can send a new invitation email using the **Resend** button.

### Reactivate a team member

Deactivated members can be reactivated using the **Reactivate** button, as long as your plan still has available seats.

### Remove a team member

Click **Remove** next to the member. After confirmation, the member is removed immediately and can no longer log in.

## FAQ

**Which plans include team members?**

The **Grow** plan supports up to 3 team members. The **Scale** plan has no limit. Team members are not available on the Start plan.

**Do deactivated members count toward the limit?**

No. Only members with the status **Invited** or **Active** count toward your plan's quota.

**Can I create custom roles?**

No, there are six predefined roles. However, you can change a team member's role at any time.

**Can team members invite other members?**

Only members with the **Admin** role can manage the team. All other roles do not have access to team settings.

**What happens if I downgrade my plan?**

If your new plan allows fewer team members than are currently active, you will need to remove or deactivate members before you can switch plans.