# Correct e-mail addresses of buyers

> When people buy your products, it is always mandatory to provide an e-mail address.

Source: https://tentary.com/en/help/correct-buyer-email/
Last updated: 2025-10-09

---

When people buy your products, it is always mandatory to provide an e-mail address. To this e-mail address, we send an automatically generated purchase confirmation including an invoice (if such was requested). However, it can happen that a typing error has crept in when entering the e-mail address. If customers contact you in this case, you have the possibility to correct the error directly in your Tentary account.

**Proceed as follows:**

1. Navigate to the [**Sales**](https://app.tentary.com/orders) menu item.

2. Find the order for which you want to correct the email address and click to view the details.

3. In the **Customer** section, click on the **red pencil icon** next to the email address.

4. Enter a new respectively a corrected email address and confirm the change by clicking on **Change e-mail**.

5. Optional: Click on the **Send Now** button to send the purchase confirmation to the correct email address.

After you applied the change from above, you will see the e-mail address change in the activity history.