# Connect a domain at Namecheap

> You have your own domain at Namecheap and want to connect it to your shop?

Source: https://tentary.com/en/help/connect-domain-namecheap/
Last updated: 2026-10-02

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You have your own domain at Namecheap and want to connect it to your shop? In this article, we have put together a step-by-step guide for you.

The setup steps vary depending on your domain type. First, select the domain type you are using. For an overview of all records, see [Set up a custom domain for your shop](https://tentary.com/en/help/set-up-custom-domain/).

## Top-Level Domain (e.g., shop.com)

If you want to connect your own top-level domain, follow these steps.

### Step 1: Open the DNS Settings

Sign in to Namecheap, select **Domain List** in the left sidebar and click **Manage** next to your domain. Then open the **Advanced DNS** tab at the top. There you find the **Host Records** section.

> **Note:** The **Host Records** section is only available if your domain uses Namecheap's nameservers (BasicDNS, PremiumDNS or FreeDNS). If your domain uses other nameservers, add the records at the provider that manages those nameservers.

### Step 2: Delete the Parking Page Records

For new domains, Namecheap creates two records for a parking page: a **URL Redirect Record** for the host **@**, and a **CNAME Record** for the host **www** that points to `parkingpage.namecheap.com`. Delete both with the trash bin icon next to the record.

Also delete any other records for the hosts **@** and **www**, for example of type A, AAAA, CNAME or Redirect. Otherwise they would conflict with your new records.

### Step 3: Create a CNAME Record

1. In the **Host Records** section, click **Add New Record**.
2. Select **CNAME Record** as the **Type**.
3. Enter **www** as the **Host** and **sites.tentary.com** as the **Value**.
4. Leave **TTL** on **Automatic** and save with the green checkmark.

This connects `www.shop.com` to your shop.

### Step 4: Create an A Record

So that your domain without www also leads to your shop, you add an A record as well.

1. Click **Add New Record** again.
2. Select **A Record** as the **Type**.
3. Enter **@** as the **Host** and **34.179.222.196** as the **Value**.
4. Leave **TTL** on **Automatic** and save with the green checkmark.

### Step 5: Connect Your Shop

After completing the previous steps at Namecheap, connect your Tentary shop to your domain. Open your shop’s [domain settings](https://app.tentary.com/shop/domain), select **Custom domain**, and enter your full domain, including www, in the **URL** field.

![The domain settings with the Custom domain option and www.shop.com in the URL field](https://tentary.com/help/en/connect-domain-namecheap/eigene-domain.webp)

After clicking **Save**, the status of your domain is shown at the top of the page. According to Namecheap, new records usually take effect after about 30 minutes.

Finally, open your domain without www, for example `shop.com`. You should land on `https://www.shop.com` automatically, with the lock icon in the address bar.

## Subdomain (e.g., shop.website.com)

If you want to connect your own subdomain, follow these steps. For a subdomain you only need a CNAME record, no A record.

### Step 1: Open the DNS Settings

Sign in to Namecheap, select **Domain List** in the left sidebar and click **Manage** next to your domain. Then open the **Advanced DNS** tab at the top.

### Step 2: Create a CNAME Record

1. In the **Host Records** section, click **Add New Record**.
2. Select **CNAME Record** as the **Type**.
3. Enter your subdomain as the **Host**. For the example `shop.website.com`, that would be **shop**. Enter **sites.tentary.com** as the **Value**.
4. Leave **TTL** on **Automatic** and save with the green checkmark.

If there are already other records for this subdomain, delete them with the trash bin icon.

### Step 3: Connect Your Shop

After completing the previous steps at Namecheap, connect your Tentary shop to your subdomain. Open your shop’s [domain settings](https://app.tentary.com/shop/domain), select **Custom domain**, and enter your subdomain, **without** www, in the **URL** field.

![The domain settings with the Custom domain option and shop.webseite.com in the URL field](https://tentary.com/help/en/connect-domain-namecheap/eigene-subdomain.webp)

After clicking **Save**, the status of your subdomain is shown at the top of the page. According to Namecheap, new records usually take effect after about 30 minutes.

## Sources

This guide is based on Namecheap's official guides: [How to Connect a Domain to a Server or Hosting](https://www.namecheap.com/support/knowledgebase/article.aspx/9837/46/how-to-connect-a-domain-to-a-server-or-hosting/) and [How do I set up host records for a domain?](https://www.namecheap.com/support/knowledgebase/article.aspx/434/2237/how-do-i-set-up-host-records-for-a-domain/). If the interface looks different for you, you will find the current state there.
