# Connecting Your Domain with IONOS

> Have you purchased a domain from IONOS and want to connect it to your shop? This article provides a step-by-step guide to help you with the process.

Source: https://tentary.com/en/help/connect-domain-ionos/
Last updated: 2025-06-06

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Have you purchased a domain from IONOS and want to connect it to your shop? This article provides a step-by-step guide to help you with the process.

The setup steps vary depending on your domain type. First, select the domain type you are using.

## Domain-Typ

## Top-Level Domain (e.g., shop.com)

If you want to connect your own top-level domain, follow these steps:

### Step 1: Access Your Domain’s DNS Settings

Log in to your IONOS account and go to the **Domains & SSL** page. Select your domain, click the three vertical dots under **Actions**, and choose **DNS** from the menu.

![IONOS_DNS-en.png](https://tentary.com/help/en/connect-domain-ionos/01.webp)

### Step 2: Create a CNAME Record

Click on **Add Record** and select **CNAME** as type.

![IONOS_CNAME-en.png](https://tentary.com/help/en/connect-domain-ionos/02.webp)

For the **Hostname**, enter www. For **Shows** enter **sites.tentary.com** and click **Save**.

![IONOS_CNAME-02-en.png](https://tentary.com/help/en/connect-domain-ionos/03.webp)

Your domain is now connected to your shop.

> **Note:** If your domain already has existing records, they might conflict with the new CNAME record. In this case, you will receive a notification. To resolve the conflict, you may need to delete the existing records. As a precaution, take a screenshot of the current records to restore them if needed.

### Step 3: Activate the SSL Certificate

At IONOS, an SSL certificate is required for all redirects to function correctly. On the **Domains & SSL** page, check if your domain has an active SSL certificate. You can identify this by a green or red lock icon. If a red lock is displayed, click on it to activate a certificate for your domain.

### Step 4: Set Up a URL Redirect

Next, set up a URL redirect. Go back to the **Domains & SSL** page, click the three vertical dots again, and choose **Edit Usage Type** from the menu.

![IONOS_Redirection.png](https://tentary.com/help/en/connect-domain-ionos/04.webp)

Select **Domain Forwarding** as the type.

![IONOS_Redirection-02.png](https://tentary.com/help/en/connect-domain-ionos/05.webp)

Choose **Custom Domain** and enter your full domain, **including https://www.**, as the forwarding destination. For our example, we use **https://www.shop.com**, therefore replace **shop.com** with your domain.

> **Note:** If you are using a top-level domain, make sure to disable the option **Also set up for www subdomain** to ensure the redirect works correctly.

The redirect type is pre-set to **HTTP forwarding**. Click **Save** to finish.

> **Note:** It may take up to 24 hours for your site to become accessible after setup.

### Step 5: Connect Your Shop

After completing the previous steps in IONOS, connect your Tentary shop to your domain. Open your shop’s [domain settings](https://app.tentary.com/shop/domain), select **Custom Domain**, and enter your full domain, including www, in the **URL** field.

![shop_domain-connection_custom.png](https://tentary.com/help/en/connect-domain-ionos/06.webp)

After clicking **Save**, the status of your domain will be displayed next to the URL.

## Subdomain (e.g., shop.website.com)

If you want to connect your own subdomain, follow these steps:

### Step 1: Access Your Subdomain’s DNS Settings

Log in to your IONOS account and go to the **Domains & SSL** page. Select your domain, click the **three vertical dots** under **Actions**, and choose **DNS** for this domain.

![IONOS_DNS-en.png](https://tentary.com/help/en/connect-domain-ionos/07.webp)

### Step 2: Create a CNAME Record

Click on **Add Record** and select **CNAME** as the type.

![IONOS_CNAME-en.png](https://tentary.com/help/en/connect-domain-ionos/08.webp)

For the **Hostname**, enter your subdomain. For example, for **shop.website.com**, the hostname is **shop**. For **Shows**, enter **sites.tentary.com** and click **Save**.

![IONOS_CNAME-02_sub-en.png](https://tentary.com/help/en/connect-domain-ionos/09.webp)

Your domain is now connected to your shop.

> **Note:** If your domain already has existing records, they might conflict with the new CNAME record. In this case, you will receive a notification. To resolve the conflict, you may need to delete the existing records. As a precaution, take a screenshot of the current records to restore them if needed.

> **Note:** It may take up to 24 hours for your site to become accessible after setup.

### Step 3: Connect Your Shop

After completing the previous steps in IONOS, connect your Tentary shop to your subdomain. Open your shop’s [domain settings](https://app.tentary.com/shop/domain), select **Custom Domain**, and enter your subdomain, **without** www, in the **URL** field.

![shop_subdomain-connection_custom.png](https://tentary.com/help/en/connect-domain-ionos/10.webp)

After clicking **Save**, the status of your subdomain will be displayed next to the URL.